We are introducing the following On Line Ordering system which helps as well social distancing during and after corona virus pandemic.

 ·         Do you need extra resource rather than extra staff to help with order taking especially at busy times? 

·         Do you provide or intend to provide online ordering service to your customers via a third party web ordering provider? 

·         Do you feel bad that those third party online ordering providers keep your customer data away from you and your web customer database do not grow in your epos? 

·         Do you have to re-enter received web orders into epos system for processing which is time consuming? 

·         Do you want web order status updated by your ePos system in the shop at your fingertips? 

Just imagine on weekend busy times, customers are queuing up to order food and counter staff are busy taking phone orders and orders over the counter that you feel short of staff and till machines. Some of your customers find the web address or QR code for order online on your menus, on shop windows and waiting area, they simply scan QR code or open the web address with their smart phones and there they go to order and wait for order status notifications. Completed orders are sent into the till system automatically and are still controlled by counter staff for payment and processing with only few clicks saving much time than going through normal procedures. 

We have developed Addwings ePos system to work in partnership with a professional web site developer to provide our customers the following services: 

·         A delicate web site specially designed for your customers to place orders which are sent directly into Addwings ePos system for processing. 

·         Web site address of your own and QR code can be printed on your menus so your customers can order from computers or smart phones. 

·         You do not need extra machine or printer to print orders and re-enter them into your epos system. Waste of resources and time are eliminated! Your epos system talks and the web site talk to each other. 

·         Number of incoming orders is displayed on screen and processing of these orders are just a few clicks away. 

·         Web order customer details are automatically saved into your own customer database in the ePos ready for future orders and for promotion purposes. 

·         Waiting time for collection/delivery is updated in real time by shop epos. 

·         Two-way communications are established for updating of order status such as "Order is confirmed", "Order is ready for collection", "Delivery is on the way". Emails or text messages can be sent to customer with the above notifications. 

·         A web sales report is produced by end of day.  

Main features of online ordering system: 

·         The website conforms to GDPR compliance in the UK. 

·         There is no download of APPs involved, simply open the web site on your smart phone and there you go, order in a smart way. 

·         Support loyalty points & Rewards. You may earn one reward point for every pound spent and save on your next order. Participating shops only. 

·         Accurate address lookup facility finds full customer addresses by post codes and auto calculation of distance for better control of delivery range. (UK only).

·         Orders placed are confirmed by email to customers. 

·         Notifications of real-time order status, prediction of waiting time etc. are sent directly to customer by text messages or email. 

·         Log in / Register can be made with Google account. 

·         Waiting time for collection/delivery can be preset based on multiple time-bands of week days.

·         Support multiple online payment methods. 

我们推荐以下的这项服务也有助于疫情期间和疫情过后保持社交距离的好帮手

·       您是否希望在繁忙时段能增加入单效率而无需另外增加人手？

·       您是否正在或有意向客户提供网上订餐服务？

·     如果您有使用一些第三方网上送餐服务，有否感到客户资料不能存放在自己的电脑上感到不便？

·      在使用第三方网上送餐服务，您有否感到要将收到的订餐重新输入电脑中很费时？

·    您有否希望出餐时电脑会及时更新网上订餐状况，客人也可以及时收到通知？

可以想象一下晚上的繁忙时段，客人排队订餐，而您的员工在接听电话，输入客人订餐，忙得不可开交，要是多几个人手或电脑接单该有多好啊。一些客人发现张贴在店里外的网上订餐二唯码或链接，他们用手机扫一下或根据地址打开网页，马上登录你们自家的网站，不须片刻便自己完成了订餐，一按键直接发入贵店电脑系统中，餐煮好了，信息也发到他们手机上通知取餐。客人自我服务无形中减轻了前台接单的压力。

 本公司通过和专业网站设计工程师合作，发展了一套可向贵公司提供以下网上订餐服务：

·    专门为您的顾客在网上订餐而设计的网站。

·      此网站是属于贵店自己所拥有，网站地址和二唯码可印在餐牌上，客人可以用手机或电脑在任何地方订餐。

·       您无须另置打印机出单再输入电脑，因为订餐网站和贵店电脑是连通的。

·     进入电脑的网单以数字形式显示在荧屏上，接单员工只需点击几下确认订餐后便打印出餐单来。

·     网单客户资料自动保存到电脑里，也方便将来促销。

·        可在电脑上调整网上订餐所需时间，令客人订餐时心中有数。

·      电脑与网站双向沟通，及时通过电子邮件或手机信息将订单情况通知客人，如：“订餐已经确认”，“订餐在送途中”，“餐已煮好待取”。

·     查看和打印网站营业情况。

网上订餐服务主要功能介绍：

·      网站符合英国数据源使用标准的要求。

·     客人无需下载手机订餐软件，直接打开网站链接或扫描二唯码，使用适合手机的格式轻松订餐。

·      支持积分和自动打折功能（使用与否由商家自行决定和掌控）。

·    支持谷歌邮编精确快速查找客户地址和自动计算送餐里程，有效控制送餐范围（英国客户）。

·     电子邮件确认客人订餐。

·     通过电子邮件或手机信息将实时订餐状态，预计候餐时间通知客人。

·     支持谷歌账户登录/登记。

·   取餐送餐时间可根据周日繁忙程度不同的时段而单独设定。

·     支持多种网上付款方式。